At PerfectNotice, we strive to provide the utmost satisfaction to our clients. We understand that there may be circumstances where a refund is necessary. Please take a moment to review our refund policy to ensure a clear understanding of our terms.
- Dissatisfaction:
If, for any reason, you are not happy with our services, we offer a 100% refund. This policy is applicable within 14 days from the date of purchase or completion of the project, whichever comes first. To initiate a refund, please contact our customer support team with a clear explanation of your dissatisfaction. - Project Delays:
In the event that we fail to complete the project within the agreed-upon due date, we will issue a full refund. Our commitment is to provide timely and efficient service, and we understand the importance of meeting project deadlines. To request a refund due to project delay, please notify our customer support team immediately.
Refund Process:
- To initiate a refund, please contact our customer support team either by email at wecare@perfectnotice.com or by creating a ticket at Client Portal. Clear communication regarding the reason for the refund request will help us expedite the process.
- Once your refund request is received, our team will review it and respond to you within 24 hours.
- If the refund request is approved, we will process the refund within 24 hours. Please note that it may take additional time for the funds to be reflected in your account, depending on your payment method and financial institution.
- We reserve the right to withhold a refund if we determine that the refund request violates any of our terms or if it is found to be fraudulent in nature.
Exclusions:
Please note that our refund policy does not cover the following:
- Change in personal circumstances or preferences after the project has been started or completed.
- Failure to provide necessary information or materials required for the project.
- Any damages caused by third-party software or services outside our control.
- Changes to project requirements or specifications after the initial agreement.
We highly recommend contacting our support team for any concerns or dissatisfaction before initiating a refund request. We are committed to working with our clients to address any issues and find suitable solutions.
By using our services and making a purchase, you agree to comply with our refund policy.
If you have any further questions or require assistance, please do not hesitate to contact our customer support team.
Thank you for choosing PerfectNotice.
Sincerely,
Dee R.
PerfectNotice